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This accessibility statement applies to  https://www.pdms.com

Efforts to support accessibility

In line with current European, UK and Isle of Man regulations and guidance around digital accessibility, PDMS takes the following measures to ensure accessibility:

  • Accessibility is part of our ongoing commitment to all of our customers, website and system users
  • We conduct regular checks on random pages of this website to assess the level of compliance against the standard referenced below.

You should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand by using plain language and avoiding unnecessary jargon. Our goal is to ensure that people of varying reading levels, including those with cognitive disabilities or limited literacy skills, can easily comprehend the content. We aim to maintain a reading level that is accessible to as many users as possible while still providing clear and accurate information.


AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • The Hotjar feedback tab does not meet sufficient contrast criteria
  • Some older PDFs might be formatted in a way which makes them difficult to understand or access
  • There is moving content on the homepage that cannot currently be paused.
  • Technologies: Accessibility of this site relies on the following technologies to work:
    • HTML
    • WAI-ARIA
    • CSS
    • Javascript

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us via one of the following methods:

  • Phone: (01624) 664000
  • E-mail: enquiries@pdms.com
  • Postal Address: Global House, Isle of Man Business Park, Cooil Road, Douglas, Isle of Man IM2 2QZ.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us.

We’ll consider your request and get back to you in 14 days.

Technical information about this website’s accessibility

PDMS is committed to making its website accessible, in line with current European, UK and Isle of Man regulations and guidance around digital accessibility.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2. AA standard.

This website is partially compliant with Web Content Accessibility Guidelines version 2.2 AA standard.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Colour contrast

There is a third party (Hotjar) feedback tab that does not meet contrast requirements. (Success criterion 1.4.11: Non-text Contrast).

PDFs

Some PDFs might be formatted in a way which makes them difficult to understand or access.

  • PDFs which are not tagged so that the correct reading sequence can be programmatically determined (Success Criterion 1.3.1, 1.3.2: Info and Relationships)
  • Images missing ‘alt’ text (Success Criterion 1.1.1: Non-text Content)
  • PDFs do not have a metadata title defined (Success Criterion 2.4.2 Page Titled)

Any new PDFs or Word documents we publish will meet accessibility standards.

Timed events: moving content

There is moving content on the homepage that cannot be paused. (Success Criteria 2.2.2: Pause, Stop, Hide)

Preparation of this accessibility statement

This statement was originally prepared on 30th November 2020 and updated on 19th September 2024.

This website was last tested on 12th September 2024 against the WCAG 2.2 AA standard. The test was carried out by PDMS Ltd. The most viewed pages were tested using a combination of automated testing tools and manual testing by our website team, and the majority of non-compliances were fixed with the exception of the non-compliances listed above.

Continuous improvement

As part of our commitment to digital accessibility, we intend to address non-compliant areas within 12 months of the most recent accessibility test.